Q1 : When will my order ship?
A1 :Order typically ship in 1-3 business day, excluding weekend and holiday. GEETA will not be responsible for delays due to courier disruptions.
Q2 : What payment method do you accept?
A2 : Direct transfer and Online banking
Q3 : How I track my order?
A3 : We will notify you through email once your order has been process. check your spam instead.
Q4 : What if I need to exchange the color?
A4 : We are currently unable to accommodate direct exchange. If you like to exchange, please return your order and place a new one.
Q5 : What is your return policy? (for defect item only)
A5 : If your item happen to be defect, please directly contact us through whatsapp 013-981 1684.
Q6 : If I returned my order, when will I receive my refund?
A6 : Once your return is delivered, please allow 3-4 business days for your return to be processed and refunded. Once your refund is processed, we will notify you via the email used to place your order.