Q1 : When will my order ship?

A1 :Order typically ship in 1-3 business day, excluding weekend and holiday. GEETA will not be responsible for delays due to courier disruptions.

Q2 : What payment method do you accept?

A2 : Direct transfer and Online banking

Q3 : How I track my order?

A3 : We will notify you through email once your order has been process. check your spam instead.

Q4 : What if I need to exchange the color?

A4 : We are currently unable to accommodate direct exchange. If you like to exchange, please return your order and place a new one.

Q5 : What is your return policy? (for defect item only)

A5 : If your item happen to be defect, please directly contact us through whatsapp 013-981 1684.

Q6 : If I returned my order, when will I receive my refund?

A6 : Once your return is delivered, please allow 3-4 business days for your return to be processed and refunded. Once your refund is processed, we will notify you via the email used to place your order.